We're here for you - trading update

05 Jun 2020

Trading Update: 1 June 2020

 It’s been pleasing to see a further easing of some restrictions across Western Australia in recent weeks which has helped restore confidence in many businesses to reopen and we’re excited to see our customers returning too. As always, our priority is to ensure everyone who visits DFO Perth can safely access the products and services they need.

You’ll notice COVID-19 precautionary measures remain in place across DFO Perth and we expect everyone to adhere to the government-led recommendations and maintain a healthy distance from others.

 Reopening restaurants and cafes

In line with advice from the State Government, we’re excited to see a number of our restaurants and cafes have reopened, with dine-in options for up to 100 people at one time. Stores will display the maximum number of customers who can be inside at any one time and will adhere to the strict distancing measures.

Please click https://www.dfo.com.au/perth/stores#/cafes-restaurants to see a list of our food retailers now open – including those who now offer dine-in services.

Reopening beauty and personal care facilities

In line with advice from the State Government, beauty services have also reopened. Again, please remember all physical distancing requirements must be maintained. Stores will display the maximum number of patrons at their entry or shop window for your convenience.

For beauty and personal care retailers trading hours and contact details https://www.dfo.com.au/perth/stores#/hair-beauty-massage.

Health and Safety

Just a reminder, the safety and wellbeing of our customers, retailers, team and community continues to be our top priority. While we continue to serve you, we’re taking extra precautions to ensure our centre is clean and hygienic, including more frequent cleaning, and encouraging healthy physical distancing and good hygiene.

We are committed to the safety of our community and will not tolerate unsafe behaviour.

Social distancing measures are in place across our centre to protect our community from the spread of the Coronavirus (COVID-19). Practicing good hygiene and keeping a healthy physical distance between individuals is our most powerful weapon in fighting this virus, we ask that all visitors adhere to these measures.

We continue to take extra precautions within our centre to ensure it is a clean and safe place for you including:

  • Physical and digital signage reminding customers to keep a safe distance apart
  • Window signage and floor decals provided to retailers to assist with communicating physical distancing measures
  • Floor decals and physical distancing reference points in key areas
  • Increased sanitisation and cleaning of all customer touch points and high traffic areas
  • Hand sanitiser at all entrances
  • Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds

Good hygiene practices

While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

  • Wash hands regularly, including after touching common surfaces and after coughing or sneezing.
  • If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.

We want to assure our customers and communities we are monitoring and acting on current and future government and relevant health authorities’ advice.

For additional information please visit: https://www.heath.gov.au/.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website.

We would like to thank you for your continued patience, support and cooperation and look forward to seeing you soon.

Food Court Reopened

Our Food Court has reopened.

In accordance with the easing of Stage 3 restrictions in WA we can now seat 100 people in our Food Court at one time. Please follow the distancing guidelines displayed on each table.

Further Food Court safety and hygiene measures include:
•Additional cleaning and sanitising of Food Court furniture is occurring
•Maintenance of a minimum of two square metres (2sqm) per person
•Completion of COVID-19 Hygiene training by food court staff
•Management of waiting areas and seating to ensure physical distancing and the seating of all dine-in patrons

Thank you for supporting our Food Court retailers.

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