Centre Services

At DFO Essendon, we are committed to offering the total shopping experience and provide the following services to make your time at Direct Factory Outlets enjoyable.

 

 

Car parking at DFO Essendon is free with ample ground level parking. Gates to the carpark zone close to the entrance to the Centre opens at 9.30am and closes at 7pm daily.

There are two food courts at DFO Essendon offering customers many food choices. Whether you're after a quick bite, coffee and cake or a full meal, our food outlets have something to suit all tastes. Selected takeaway outlets and cafe's are open from 9.30am on weekdays and weekends.

For a hands-free shopping experience, self-service smartelocke luggage lockers are available for hire and cater for small to large suitcases. Storage lockers are located at our main entry.

Locker Fees (per 4 hour hire):
Small: $7
Medium: $9
Large: $10

We have  four ATM facilities located around the centre, which includes ANZ, Redibank and DC ATMs.

Most major credit cards are accepted in stores. However, we recommend you check with individual stores prior to purchase.

All of our toilet areas offer separate parents rooms with microwaves and change tables.

If you need to locate or have found a lost item, kindly contact our Customer Service Staff on (03) 9937 7222 or visit Centre Management Office during centre hours. 

We offer complimentary use of this equipment to make your visit a relaxed and comfortable one. Wheelchairs and Prams are available for hire via our Centre Management Office during weekdays or Customer Service Desk (in front of Bonds) on weekends. Please note: you will be required to present a valid form of ID. 

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