Visitor Information

At DFO Brisbane we are committed to providing all customers the total shopping experience and provide the following service to make your time at DFO enjoyable. 

The DFO Brisbane Guest Experience Desk is located at the main entrance near the food court. 

Our friendly staff are available to assist you with a range of services including store enquiries, directions, lost property and general centre information.

The Guest Experience Desk can be contacted on (07) 3305 9250 and is open during the centre opening hours. Click here to view centre opening hours. 

 

UPDATE 29/6: Digital Tourist Passport is unavailable until further notice. 

For our international and interstate visitors; your complimentary Tourist Passport* will unlock exclusive shopping offers from a number of our retailers. 

Visit the Customer Service Desk (located near the food court) to redeem your Tourist Passport.

Please note that ID is required when redeeming the Passport from our Centre Management Office 

Please contact Centre Management on (07) 3305 9250, if you have lost or found an item in the Centre or visit the Guest Experience Desk located at the food court.

We offer complimentary use of this equipment to make your visit a relaxed and comfortable one.

To book a Wheelchair or Stroller, please contact our Centre Management Office 07 3305 9250 or visit the Guest Experience Desk located at the main entrance in the food court.

Free Wi-Fi is available throughout DFO Brisbane.

To connect:

Ensure Wi-Fi is enabled on your device

Select the available network "FREE Shopping Centre WiFi' and follow the prompts

Terms and conditions apply. 

Keep your little explorer safe with a DFO Brisbane child identification band.

The free identification wrist bands for children ensure your child is quickly found should they ever wonder off. 

You can write your contact number on the inside before securing the band around the child's wrist. 

Child identification bands are available free of charge from the Guest Experience Desk.

Not sure what to get a loved one?

Purchase a DFO Gift Card from our Guest Experience Desk or online

DFO Gift Cards are simple to use and can be redeemed at DFO Brisbane, Essendon, Homebush, Moorabbin, Perth and South Wharf where EFTPOS is available.

DFO Gift Cards are valid for 36 months from the date of purchase.

$2.50 (incl GST) fee per card applies

LUGGAGE STORAGE LOCKERS

For a hands-free shopping experience, luggage lockers are located in between the Converse and Under Armour store.

These lockers are accessible during centre trading hours and the hire fee can be paid by credit card only. This facility is provided by RENT A LOCKER.

Measurements:

Medium size lockers: W: 34 cm H: 43 cm D: 59 cm

Large lockers: W: 43 cm H: 89 cm D: 59 cm

The hire fee for a medium size locker is $10 and for a large locker is between $15 - $17.

ACCOMMODATION

Brisbane Airport Hotels Group have three different accommodation options within close proximity to DFO Brisbane and the Brisbane Airport terminals. See here for more information on Novotel Brisbane Airport, Pullman Brisbane Airport & Ibis Brisbane Airport.

For alternative hotels nearby, check HotelsCombined.

UPDATE 29/6: Digital Tourist Passport unavailable until further notice. 

For our international and interstate visitors; your complimentary Tourist Passport* will unlock exclusive shopping offers from a number of our retailers. 

Visit the Customer Service Desk (located near the food court) to redeem your Tourist Passport.

Please note that ID is required when redeeming the Passport from our Centre Management Office 

Buy Gift Card